If you purchased your product from us:Your item most likely has a 1 year manufacturer’s warranty against manufacturer’s defects. This does not cover normal wear and tear, customer abuse, or shipping and freight damage. Please contact customer service to determine the status of your warranty.
If you purchased your product from a store, retailer, or wholesaler:You must contact the business you bought your product from to determine what warranties they provide.
Returning Your Product
If you purchased your product directly from us:Your item most likely falls under a 60 day return policy. You must inform us if you plan to return the product. Please contact customer service for more information about returning your product.
If you purchased your product from a store, retailer, or wholesaler:You must return your product to the place of purchase. Each retailer has their own return policies. Please contact them directly for more information.
Our Return Policy:
All purchases must be returned for a refund within 45 days of the purchase date. All returns require pre-approval. You must contact us to receive a Return Authorization.Any item(s) sent back due to order error will be subject to a 25% restocking fee. Original shipping costs will not be refunded. Any item(s) being returned due to order error must be shipped back at the buyer’s expense.Please contact us for information regarding your return.
For Store Associates
If your customer wishes to return one of our products:Your store has it’s own return policies that you must follow. Ask a manager if you are un-sure if you can take a return.
If you have already taken a customer’s return:You must call us for return authorization if you wish to get credit for an item that has already been returned by a customer. Please call customer service and ask for the returns department.